Returns & Exchanges

At US Wall Decor, we want you to love your new space, which is why we offer a 30-day return window for items in their original, unused condition. Whether the color wasn't quite right or you've changed your design plans, our team is here to ensure a smooth exchange or refund process.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal with your order number and zip code to select the items you wish to return or exchange.

• 2.
  Prepare the Package

  Carefully repack your wall decor in its original protective packaging to prevent damage during transit, ensuring all hardware and instructions are included.

• 3.
  Ship It Back

  Print your prepaid shipping label provided via email and drop off the package at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our warehouse inspects the returned items, we will process your refund to the original payment method within 5-7 business days.